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If you do not know where to turn to receive specialist Contact Centre Consultancy, focusing on anything and everything to do with Contact Centres – from their creation, to in-life operations, to expansion and rationalisation, and off-shore outsourcing? This is where Isted Associates Ltd can provide a number of services to help including:
- Operations Review
- Expansion & Rationalisation
- Outsourcer evaluation
- Business and Service Continuity
- HR solutions
- Benchmarking
- Management Information Strategy & Design
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- Contact Centre Design & Build
- Off-shore outsourcing/ Remote sourcing
- Performance Management
- Project Management
- Training & People Development
- Process Design
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www.isteds.co.uk
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