We have worked hard at becoming one of the most dynamic staffing businesses in the UK. Our vision is to be recognised as the best in our field by the most important audience – our customers – both employers and job seekers. Established in 1996 as a specialist recruitment agency and business focused on call/contact centres, sales, customer service and telephone based roles. Nationally we provide recruitment solutions for a wide range of roles from agent through to director level including:

• Telesales
• Customer service
• Telemarketing
• IT help desk
• Sales & marketing
• Credit control
• Reservations
• Multi-lingual and all telephone based roles

This is achieved from regional centres as well as onsite operations from which we service our master vendor contracts. Our areas of expertise and solution offerings are:

• Permanent Services - National coverage for the resourcing and placement of call centre candidates for permanent positions in a wide variety of vertical markets.
• Temporary Services - Provision of temporaries and contractors for short and long term assignments or fixed term contracts in call centres.
• Executive - Focuses on search and selection of senior call centre roles including: call centre managers and directors.
• Campaigns - Volume permanent, long-term, short-term recruitment campaigns and outsourced telephone solutions. Including outsourced advertising response handling, telephone interviewing and assessment centre design and management.
• Value Added Services - Innovative value added service offerings including technology solutions like online timesheets or call centre consultancy on attrition or exit interview management.

Teleresources Consultancy is a division of the TRC Group which is part of the Vedior Group of companies.