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Frequently Asked Questions
Not used an employment agency before? Do not worry we are easy to work with. If you can not find the information you need here. Contact one of our regional offices.
General:
Permanent:
Temporary:
Website:
How do I register with Teleresources?
Step 1
Contact one of our offices directly,
or submit your personal details on-line.
Step 2
We always meet with you in person to discuss your experience and aspirations,
in keeping with our candidate charter.
Your regional office will contact you to arrange a mutually convenient time for you
to register once they receive your details.
What information do I need to provide?
A copy of your current CV is always useful and saves time. Don't worry
if you haven't got one, we provide advice on writing an effective CV.
Identity
The Employment Agencies Act 2003 requires Teleresources to check the identity of all candidates registered with them. You therefore need to produce any one of the following documents with photographs to verify your identity:
- Passport
- Photo card Driving Licence
- EU Identity Card
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- Student Union Card
- Leisure / Library Membership Card
- Corporate Identity Card
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If you do not have any of the above listed documents, please speak to your local Teleresources office.
Eligibility to work
Section 8 of the Asylum & Immigration Act 1996 requires Teleresources to check that all
candidates are eligible to work in the UK. You will therefore need to be able to provide document(s) to confirm this.
Click here for the list of acceptable documents.
For more information on eligibility to work in the UK, go to
www.ind.homeoffice.gov.uk
Do I have to pay to register with Teleresources?
There is no fee payable by job seekers for our service.
How will I be kept informed of suitable job opportunities?
When you register with Teleresources, your consultant will spend
time establishing your key priorities and the type of permanent
or temporary role you're looking for. They will discuss suitable
open vacancies with you at this time and thereafter call or e-mail
you (according to your preference ) with additional opportunities.
We'll explore every avenue available to us to find you a suitable position
within your timescales. As we'll be working actively on your behalf,
it's important that you stay in regular contact to inform us if
your circumstances, availability or priorities have changed.
Can I register with more than one Teleresources' office?
We're happy to network from office to office of our recruitment agency on your behalf.
This will reduce the time you have to spend travelling back and forth to different
offices, which also means you'll always have the same consultant
working on your behalf. You'll need to inform your consultant of
the different areas you would like to work in, so that they can
keep in regular contact with the relevant offices.
If you're looking to relocate to a different area we can transfer
all your information.
What happens when I go for an interview?
Once we've arranged an interview with a company for you to attend, we'll usually ask you to come
into our offices so that we can help you prepare for the interview.
We'll provide you with as much information as possible about the
job and the company. You can also refer to our online guide,
Top Tips for Interview.
Following an interview, call your consultant to let them know how you got
on. We'll then speak to the company to gather their feedback. This
information will help us to either modify and continue our search
for work for you or to secure the role on your behalf.
Am I eligible to undertake temporary work for Teleresources?
Teleresources operates in a fast moving environment, so in order
to fulfil our clients' immediate requests we can only accept applications
from those eligible to work in the UK, or those who hold the relevant
visas and work permits.
When registering you will be asked to supply any of the following:
A document from a previous employer, the Inland Revenue, the Benefits
Agency, the Contributions Agency or the Employment Service showing
your name and NI number.
- A passport confirming you are either a British Citizen or a European
Economic Area national, or which shows you are otherwise entitled
to live and work in the UK.
- A birth certificate confirming birth in the UK or Republic of Ireland.
- A letter from the Home Office confirming you are allowed to work
in the UK.
For more information on eligibility to work in the UK, go to
www.ind.homeoffice.gov.uk
What do I need to know about health & safety when I'm temping?
Our candidate charter confirms our commitment to treat all candidates
with respect and to act in your best interests. Teleresources
therefore takes reasonable steps to ensure your health, safety and
welfare whilst visiting our offices and working on our clients'
(the Host Employer) premises.
Teleresources has a responsibility to pass on all relevant information
provided by the client on any qualifications and skills you will
need in order to do the job safely and to make you aware of any
health and safety issues related to the booking. Teleresources aims to
satisfy itself that the health and safety arrangements at the client's
site are adequate.
Speak to your consultant if you require further information regarding
Health and Safety at work.
How to I contact Teleresources?
To contact one of our consultants, visit the Office page,
Teleresources the area you want to work in and contact the office directly, or apply for one of their open vacancies.
To apply for a vacancy, visit Job Seekers, Teleresources an area, click
on the job title from the list and when you have read the job description, click on the red
"Submit your CV to Teleresources" button, or call the office directly.
If you wish to submit your CV to one of our offices without reviewing our open vacancies, simply fill in the
on-line registration form.
If you have encountered a difficulty with this website, please give as much information as possible on the
report a problem page, or email
webmaster@teleresources.co.uk.
If you have a question or a problem that only Head Office can deal with, please give full details on the
report a problem page.
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